Frequently asked questions
Lost & Found
ADA Parking & Seating
Our ADA accessible parking lot is available to those who have a Handicap Parking Permit. In addition to your permit, you will need to purchase day parking. When you arrive at the festival, please make sure your permit is visible and you’ll be directed to the parking lot.
Extra Vehicle Parking (On Campsite)
Medical Services/First Aid
We hope you’re okay! If you have a medical need, please visit our onsite medical staff. Take a look at the Festival Map for the location of their tent.
Are y’all out of ice? Toilet paper? Sunscreen? Visit our General Store, next to Campground Information!
Our Information Booth is your one-stop shop for any questions or concerns! You can turn in a found item, pick up a lost item, file a compliment or complaint, ask a question, and renew your tickets for next year!
Please help us keep our campgrounds clean! Be sure to bring garbage cans/bags for your trash.
We have several ATMs located inside the festival bowl! If you’re having trouble finding one, please visit the Information Booth, and we’ll point you in the right direction. Please note that our food and drink tickets can be purchased with card or cash!
We will have two companies providing waste services for your RVs and trailers!
We love wearing our favorite artists’ merch! Of course we give you the opportunity to purchase your favorite artist's t-shirt! Artist Merchandise tent is located to the right of the main stage. Please see Festival Map for location.
We know you love Country Thunder! Visit Mrs. Joanne at the Festival Merchandise booth and pick up your CT shirt, hoodie, hat and more.
Have no fear - we have corn dogs! You’re sure to find something you like, whether you’re looking for a healthier option or a deep fried Oreo. Our food vendors are open 1PM-1AM.
Forgot your cowboy hat? Our vendors can fix that! Take a look around and browse jewelry, henna tattoos, clothing, boots, and more.
We do not partner with any hotels in the area, but we recommend you book early as we've heard they fill up quick!
Jim's Water Service will be in the campgrounds, providing y'all with fresh water for your RVs and campers! They work sunup to sundown and only accept cash. To get service, flag down one of their trucks or give them a call or text at 602.722.9755. Typical wait times average about two hours. You must be present at your campsite to receive service.
Towing & Vehicle Support
Or you stuck? Out of gas? Give Elite Towing a call at 520.426.1846, and they'll help you out!
Reach the Sheriff's Department
Do y'all need help? You can reach the Sheriff's Department at 520.866.5111.